Privacy Policy

Governing Law

This website is operated by Plateno LLC from its offices in the United States. Plateno LLC does not represent that the information on this site is suitable or available for use in other regions, and access to this site from jurisdictions where the content may be deemed illegal is prohibited. If you choose to access the site from other locations, you do so at your own risk and are responsible for ensuring compliance with relevant local laws. All matters related to your access to and use of this site will be governed by U.S. federal law or applicable state laws. Any legal action or proceeding arising from your use of the site must be filed in a state or federal court in the United States. Both you and Plateno LLC consent to the jurisdiction of, and agree that venue is proper in, these courts for any such legal matters.

Member Account, Password, and Security
If any feature of the Site requires you to create an account, you must complete the registration process by providing accurate, complete, and up-to-date information as requested on the registration form. You will also select a username and password. You are solely responsible for keeping your account credentials and password confidential. Additionally, you are fully accountable for all activities carried out under your account. You agree to inform Plateno LLC immediately if there is any unauthorized use of your account or any security breach. Plateno LLC will not be responsible for any loss you may suffer as a result of someone else using your account or password, whether or not you are aware of it. However, you may be held responsible for losses incurred by Plateno LLC or others due to unauthorized use of your account or password. You are prohibited from using another person’s account at any time without their explicit permission.

Terms of Use for Site Content

Use of Plateno LLC Content

You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any content from Plateno LLC obtained via this Site without the express written authorization of Plateno LLC.

User Responsibilities for Submitted Content

User-Generated Content

You are solely responsible for any materials you post, submit, or upload to the Site, including content shared via publicly accessible features such as communication services or data uploaded through Plateno LLC products and services, including the Cloud Personal Edition (“Cloud Personal”). This includes ensuring compliance with all applicable data privacy and protection laws.

As the data controller, you are responsible for the legality, reliability, and copyright compliance of any User Content, and you accept liability for any privacy or data protection violations arising from your content.

Prohibited User Content includes but is not limited to:

Material that is confidential, proprietary, false, fraudulent, libelous, defamatory, obscene, illegal, or otherwise objectionable.
Content encouraging criminal activity, infringing on intellectual property rights, or containing harmful elements such as viruses, spam, or political campaigning.
Misleading information, impersonation, or commercial content.
By submitting User Content, you grant Plateno LLC and its affiliates an unrestricted, nonexclusive, royalty-free, perpetual, irrevocable, and sublicensable right to use, reproduce, modify, adapt, publish, and distribute such content worldwide, subject to the Privacy Policy.

Special Terms for Cloud Personal Data

Data uploaded to Cloud Personal services will only be disclosed:

To subsidiaries or service providers to deliver the service.
When required by law, regulation, or legal process.
In response to government agency requests.
To prevent harm, fraud, or illegal activity.
With your explicit consent.
Plateno LLC will access Cloud Personal data only for service delivery, technical troubleshooting, or customer support as requested by you.

By posting User Content, you represent and warrant that:

You own or have authorization to upload the content.
The content is accurate and lawful.
Uploading the content will not harm any individual or entity.
You agree to indemnify Plateno LLC for any third-party claims arising from your User Content.

Linking Policy

Unless a separate written agreement is in place, the following guidelines apply to linking to the Site:

Links must be text-only and clearly marked “www.platenollc.com.”
Links must not damage or dilute Plateno LLC’s goodwill or trademarks.
Links must point to the homepage or internal pages of the Site.
Links must not create a false impression of sponsorship or affiliation.
The Site must appear in a full-screen display, not within frames on another website.
Plateno LLC reserves the right to revoke linking permission at any time.

Copyright Infringement Claims

If you believe your copyrighted material has been infringed on the Site, notify the Plateno LLC Copyright Agent with the following details:

Your electronic or physical signature or that of an authorized representative.
A description of the copyrighted work and the infringing activity.
The location (URL) of the infringing material.
Your contact information (name, address, phone number, email).
A statement affirming your good faith belief that the use is unauthorized.
A declaration under penalty of perjury that your notice is accurate and you are authorized to act on behalf of the copyright owner.
Contact Information for Copyright Claims:
Email: info@platenollc.com

This contact is solely for reporting copyright infringement.

Mobile Information and Marketing

Plateno LLC respects your privacy. Your mobile information, including phone numbers, will not be shared or sold to third parties for marketing purposes.

Example Policy:

“No mobile information will be shared with third parties or affiliates for marketing purposes. Opt-in data and consent information from text messages will remain confidential.”

Webform and SMS Communication Disclosures
When providing a phone number through webforms, you consent to receiving communications (including text messages) for updates and marketing purposes.

Sample Disclosures:

By clicking “Submit,” you agree to Plateno LLC’s Terms of Use and Privacy Policy and consent to receive calls and SMS messages for updates and marketing. Message frequency varies. Text “STOP” to opt out. Message and data rates may apply.
By providing your phone number, you consent to SMS communications (frequency may vary). Reply “STOP” to opt out or “HELP” for assistance. Message and data rates may apply.